Shipping & Returns

Please allow 24 hours for your order to be processed. Orders are processed Monday through Friday (8:00 a.m. to 5:00 p.m. EST.)

We are located near Atlanta, Georgia, and we ship our packages thru the United States Postal Service.

Currently our site only allows shipping to locations in the United States, Australia, Belgium, Canada, France, Germany, Ireland, Italy, Japan, Malta, Netherlands, New Zealand, Spain, Switzerland, and United Kingdom. If you are outside USA the only method we use to ship is by United States Postal Service International Priority. It tends to be a little expensive, but is the safest and quickest method.

Your satisfaction is very important to us. If you are not satisfied with your purchase, please contact us within 7 days and return the item within 14 days of receipt. The item must be returned in new, saleable condition and in the original packaging. Bucilla kits must not have been opened. We will credit you with a full refund of the products' purchase price only. We are not able to cover the cost of shipping.